Everyone has an AI strategy. Almost nobody has AI in production.
Five ways we put AI to work
Agentic engineering
Agents designed like software: versioned, tested, observable. Tool use, retrieval, memory and evaluation harnesses that survive a real production week.
Agentic workflow automation
The unglamorous, expensive work — triage, ticket routing, release notes, access reviews, reporting — handed to agents with a human on the approval step.
Agentic platform engineering
The platform underneath: gateways, model routing, vector stores, GPU capacity, secrets, tracing and spend limits — as Terraform, not as a diagram.
OpsHero Skills
Our accumulated ops knowledge, packaged as reusable agent skills — Kubernetes, Terraform, AWS cost, incident runbooks. Your agents inherit twenty years of scar tissue.
AI is only as good as the ops beneath it
Before OpsHero we built and exited ICN.BG, one of Bulgaria's leading hosting providers. Managed DevOps, cloud migration, DevSecOps and system administration are still what we do every day — and they're why our AI work actually ships.
DevOps & Cloud servicesEngagements with the dates left on
DevOps transformation for a financial institution's mobile app
The bank set out to rebuild its consumer business around a fintech mobile app. We were brought in to run the infrastructure behind it — automating the software development life cycle, applying Well-Architected practice from AWS, Azure and Google Cloud, and holding to the regulation the sector carries. Two senior engineers.
The app was developed and deployed without the bank carrying its own infrastructure problem — security, compliance and day-to-day management sat with us, and their people stayed on the product.
Read the case study →Streamlining and automating the software development life cycle
A legacy system on virtual machines, deployed by hand. The work was to turn that into an automated workflow the client could run themselves.
New projects start immediately rather than waiting on setup, onboarding runs off the local environments, and the development teams are self-sufficient through the portal.
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Transforming infrastructure for a mobile gadget review website
A high-traffic review site running into three problems at once: scaling, cost, and surges it could not absorb. We looked at what it actually needed and rebuilt the infrastructure around that.
Traffic spikes no longer cost performance, and the same change improved both cost efficiency and resiliency.
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Cloud-native transformation for an edutech startup
An edutech startup building its platform without cloud-native experience in the team. They wanted the architecture right before the growth arrived, not after.
The platform launched on an architecture built to scale. The storage decision was deliberate: no vendor lock-in, and better availability across regions.
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Teams that stopped guessing about their stack
Real results from the engineers we work with every day.
For nearly two years, OpsHero has been part of our daily operations. They built our CI/CD pipelines, automated our software delivery, and their Pipeline Inspector continuously checks our pipelines against modern best practices. Problems get caught early instead of in production. Highly recommended.
Pablo RecolonsGeneral Manager · HellotaxWe were looking to outsource DevOps support and contacted OpsHero. Their FinOps audit was extremely detailed — it pinpointed exactly where to improve and gave us options that fit our needs. The tuning that followed delivered better performance and cost savings. When emergencies hit, they're already on it before we call.
Rumen TabakovCTO · Phone ArenaHow an engagement starts
We start with an audit to understand your problems, objectives and potential.
Two or three workflows where AI pays back inside a quarter. Everything else waits.
Real data, real pipelines, real guardrails — alongside your engineers, not instead of them.
Runbooks, evals and skills stay with your team. We stay on-call if you want us.
Start with a diagnosis, not a discovery call
Pick the area that worries you. Each check runs in your browser and gives you the same findings we would open an engagement with.